Getting started
Create HeyJinni account
Age Requirements: Generally, HeyJinni is intended for users aged 18 and over. You MUST NOT create an account if you…
Choosing username
You can only have one username per profile. Usernames can only contain alphanumeric characters (A–Z, 0–9). Usernames must be at…
Can I change username?
Community profileSatellite pagesWhat happens to Verified status on change of username? Yes, you can. Navigate to general setting> username> enter…
Adding & updating information
Adding & updating account information At time of registration you can skip the following information needed for a complete profile:…
Adding avatar, cover & background
To add or update avatar select edit or general setting from top header dropdown menu > avatar and cover >…
Can I change first and/or last name?
To change first and last name navigate to general settings> change first and/or last name > save to update.But do…
Can I change email and/or phone number?
You cannot change your email. If you have made a mistake you can delete your HeyJinni account and create a…
Can I invite other people to join HeyJinni?
Yes, after going public with your profile the next thing you might or will want to do is search for…
Having problems creating a HeyJinni account?
To let us know about the problem you're experiencing while creating a HeyJinni account, please contact HeyJinni Resolution Centre.
Having problems with login?
Global accountSatellite accounts If you're having trouble with your password, navigate to > heyjinni.com > forgot password to reset password,…