HeyJinni Trust Centre

🖥️How to Switch

Your questions answered…

🔄 Adding additional HeyJinni accounts: A step-by-step guide

  1. Visit heyjinni.com on your computer.
  2. Click on your profile picture in the top right corner of HeyJinni.
  3. From the dropdown menu, select “Switch accounts.”
  4. Click “Add account” to seamlessly integrate additional accounts. If you do not see “Add account”, please raise a ticke with resolution centre.
  5. If you already have another HeyJinni account with a different email:
    • Replace any username in the login field with the new account’s username.
    • Enter the corresponding password during the initial setup.
    Note: If you haven’t created another HeyJinni account with a different email:
    • Ensure you have a new email for the account you want to add; each account must be tied to a unique email.
    • Create a new HeyJinni account with the new email.
  6. Subsequently, all added account profiles will appear above the “Add Account” button for quick switching.

🚨 CRITICAL REMINDER

  • ⚠️Account switching only works if each account is associated with a distinct email address.

Imporant information on account switching


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