How seriously does HeyJinni take user data? – HeyJinni Trust Centre

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HeyJinni Trust Centre

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HeyJinni Overview

7

About HeyJinni
Is HeyJinni free?
Features
Explain differences between “global account”, “global profile”, “community profile”, “WOW profile”, “extended profile”, “satellite account”, “satellite page” and “satellite profile”?
Can I create multiple HeyJinni accounts?
Understanding the different account and profile settings
How old must I be to create a HeyJinni account?

Getting started

10

Create HeyJinni account
Choosing username
Can I change username?
Adding & updating information
Adding avatar, cover & background
Can I change first and/or last name?
Can I change email and/or phone number?
Can I invite other people to join HeyJinni?
Having problems creating a HeyJinni account?
Having problems with login?

Content Distribution

3

Content distribution
Media on HeyJinni
Friend, follower, following, like, member & subscriber distribution on HeyJinni

Community Feed

7

What is Community Feed?
What can I upload, import, embed or share to the Community Feed?
How to activate and switch between Global Community and My Community Feeds?
Can I restrict post visibility to friends and followers with Global Community Feed activated?
Can I hide posts from everyone, including friends and followers with Global Community Feed activated?
Can I show posts to everyone, including friends and followers with My Community Feed activated?
Which posts exactly appear in the two different feeds?

Public Information

2

What information is public?
Information you share publicly

Page

28

What is Page?
Do I create a Page or Group?
How to create a Page?
How to like or follow a Page?
How to unlike or unfollow a Page?
How to rate a Page?
How do I post on a Page?
How do I share a post on a Page?
How to message a Page?
How to report a Page?
How do I delete a post from my Page?
How to enable or disable Page comments?
How to make or remove a Page Admin?
How to update Page Avatar and Cover?
How to update Page Information?
How to change Page theme?
What is Page Call to Action?
How to verify a Page?
How to boost or un-boost your Page?
How to boost Page posts?
How to pin and unpin Page posts?
How to add Offers on a Page?
How to add Jobs on a Page?
How to find a Page?
How to find Suggested & Liked Pages?
How to view Page analytics?
How to invite people to like a Page?
How to delete your Page

Group

18

What is Group?
Difference between Page & Group?
How do I create a Group?
How to update Group settings & information?
How to update Group avatar and cover?
How to update Group privacy?
What & how to post on a Group?
How do I share post on a Group?
How to join a Group?
How to leave a Group?
How to find my, joined & suggested Groups?
How to view Group members?
How to invite friends to join a Group?
How to delete a post from your Group?
How to make or remove a user as Group Admin on Confirm request?
How to view Group Analytics?
How to Report a Group?
How to delete a Group?

Blog

13

Blog
Blog- what you need to know
How to create blog articles?
How to update blog articles?
How to delete blog articles?
How to share blog articles?
I am unable to share my blog articles
Blog analytics
How to disallow or re-enable comments on blog articles as posts?
How to boost a blog post/article?
How to hide/unhide blog articles as posts?
What happens to blog post/article visibility when a user is on my block list?
How to report blog articles/posts

Jobs

6

What is Jobs?
How to post a new job?
How to update job Information?
How to delete a job posting?
How to search & apply for jobs?
What is nearby employers?

Market

6

What is HeyJinni Market?
What is HeyJinni Classified Ads?
How to add a new product?
How to update product information or delete product?
What is nearby shops and how does it work?
How to contact or report seller?

Offers

2

What is and how to place Offers?
How to edit or delete offfers?

Events

6

What is HeyJinni Events?
How to create an Event?
How to post on the Event?
How to delete a post from an Event?
How to update Event Information?
How to delete an Event?

Stories

4

What are Stories on HeyJinni?
How to create Stories?
Who can see my Stories?
Can I change Story privacy?

Common Things

1

What is Common Things?

Explore

2

What is Explore on HeyJinni?
What & how to search with Explore?

Find Friends

1

What is find friends and how does it work?

Gifts

4

What is Gifts on HeyJinni?
What is Member Gifts?
I am a business, can I join HeyJinni Member Gifts?
How to send or block users from sending Gifts?

Pokes

2

What is Poke on HeyJinni?
How to Poke someone or block a Poker?

Family

2

What is Family on HeyJinni?
How to add or remove users as Family members?

Notifications

2

What is notifications on HeyJinni?
Can I control notifications?

Information Download

3

All about information download
Community information you can download
How do I download my information?

Adding & Sharing Media Files

2

How to add or upload images?
How to add videos?

Community Friending & Following

1

Friending & following community

Messaging

2

Tell me about HeyJinni messaging features
How to report messages?

Blocking

2

How do I block someone?
How to unblock a user?

Channels

1

What is Blaze?

Pixa

1

What is Flame?

Lyrix

1

What is Ultima?

Privacy and Security

9

How seriously does HeyJinni take user data?
About HeyJinni privacy & online safety
How to change Privacy Setting?
How to delete my account permanently?
How to manage logged in Devices?
How to change your email address?
How to change password?
Report App Issues
- How do I report a problem with the HeyJinni apps?
Report Website Issues
- How do I report a problem with HeyJinni website?

Wallet

1

What is Wallet in HeyJinni?

Ad Clicks & Impressions

7

What is the difference between Ad Clicks and Ad Impressions?
What is the difference between Cost by Clicks and Cost by Impressions?
How is the cost worked out?
I do not have funds in my wallet to place ads. What are my options?
How can I know that my wallet has not been overcharged?
I want a refund, what should I do?
If I request a refund, will my account be suspended?

Ad Campaign Credit & Wallet

8

What is the Wallet?
What is an Ad or Ad campaign credit?
How ad campaign credits work?
Can I transfer my WAC to another user’s wallet on HeyJinni?
Can I withdraw the WAC in my wallet?
Can I transfer my FWC to another user’s wallet on HeyJinni?
Can I withdraw the FWC in my wallet?
How do I add FWC/funds to my wallet?

Earn Points Programme

6

What is HeyJinni Earn Points?
Why join the Earn Points Programme?
How do I apply to join this programme?
How and when will I receive my earnings?
Can I convert my earnings into ad credits?
Can I transfer/withdraw the converted ad credits?

Affiliate Programme

6

What is the HeyJinni Affiliate Programme?
Why join the Affiliate Programme?
How do I apply to join this programme?
Can I transfer/withdraw the converted ad credits?
Can I convert my earnings into ad credits?
How and when will I receive my earnings?

Trust Center
FAQ
Privacy and Security
How seriously does HeyJinni take user data?

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Updated on November 25, 2022

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