HeyJinni Trust Centre

Need to know

Privacy settings apply to all accounts and profiles, and you can update your privacy settings anytime. Importantly, your satellite accounts and profiles come with their own or additional privacy settings. Privacy settings apply to each profile individually. For more on your global account click here. More importantly, you always need to remember that your global profile privacy settings don’t carry over to your other profiles such as satellite settings. You can manage settings separately for each profile, and can update privacy settings for your extended and satellite profiles at any time. This section is focused on your global account and profile privacy settings. For more on how to control your extended and saellite privacy,, please click the relevant links below.




  • Blaze privacy
  • Flame privacy
  • Ultima privacy


Use your privacy settings to manage your digital footprint. Social media is a great way to stay in touch with family, friends and keep up to date on the latest news. However, it’s important to know how to manage the security and privacy settings on your accounts, so that your personal information remains inaccessible to anyone but you.

Use HEYJINNI 2-step verification (2SV) to protect your accounts AT TIME OF REGISTRATION

2-step verification (often shortened to 2SV and sometimes called two-factor authentication) provides a way of ‘double checking’ that you really are the person you are claiming to be when you’re using online services, such as social media, banking or email.


It’s worth exercising some caution when using social media. Not everyone using social media is necessarily who they say they are. Take a moment to check if you know the person, and if the friend/link/follow is genuine. Less obviously, you should think about your digital footprint, which is a term used to describe the entirety of information that you post online, including photos and status updates. Nefarious individuals can use this publicly available information to steal your identity, or use it to make phishing messages more convincing. You should:

  • Think about what you’re posting, and who has access to it. Have you configured the privacy options so that it’s only accessible to the people you want to see it?
  • Consider what your followers and friends need to know, and what detail is unnecessary (but could be useful for people with nefarious intentions).
  • Have an idea about what your friends, colleagues or other contacts say about you online.


It is easy to sign-up with a false date of birth. For expert advice about how to keep children safe online, please, in addition to reading our policies carefully, refer to: 

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