HeyJinni Trust Centre

Contact or report seller

Your questions answered…

To contact a seller, navigate to the product > tap “Contact Seller” > opens chat window > leave message > wait for seller to reply.

Please read the sellers profile thoroughly before deciding to part with monies. Just because a seller claims to have a website with links to it and the items, does not follow seller is the website/business owner. If you suspect anything untoward, please report seller to HeyJinni by using the “Report User” on the seller’s profile dropdown menu.

  • To report a seller, navigate to the product > select publihsed by > opens seller community profile > select “Report User” from dropdown menu> follow instrcuctions> submit..

Still unsure? Get in touch with resolution centre.

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